Out Of Town Customer Comments
Date: April 15, 2010
To: Michael Searcy
On Thursday, April 1, 2010 around 4:00 P.M., my husband and I were visiting your area. Our car’s brakes began to smoke and smell. We stopped at the State Farm office parking lot just down from your business, checked out the situation and asked the clerk for a local mechanic. She Googled the information and called your number. Jeff gave her directions and she sent us to Master Tech Automotive.
When we arrived and explained the situation, Jeff informed us there were many other customers ahead of us and that he may not be able to assist us. My husband asked for a reference and explained that we were from out of state, Wisconsin. Jeff then asked us to have a seat and he would be with us as soon as he could. Within fifteen minutes Johnny had taken our Jeep Liberty into an available stall and had determined the problem. Jeff thoroughly explained the problem and the need to order parts. Jeff then went on to look up motels in the area, explain which one was near a mall and restaurants and called so we could make a reservation for the night. He then arranged for a cab to pick us up.
On Friday, April 2, we received a call that Johnny would be picking us up. He arrived about noon with our vehicle completely repaired. On the drive back to the shop, he explained what he had done and other possible repairs that could be expected in the future. He was polite and very thorough.
Jeff presented us with the cost of the repairs. There were no surprises, Jeff had explained the work the day before and the bill was as he had stated.
What could have been a very stressful time on vacation turned into an opportunity to meet extremely nice, friendly and helpful people. Just thought you should know.
With much appreciation for great people and a job well done,
Louise C.
St. Germain, Wisconsin
{Comments Off}About Us
Master Tech Automotive is your local family owned auto repair shop that has been caring for you and your car since 1996.
Find us at:
1804 Memorial Blvd
Murfreesboro, TN 37129
Give us a call:
615-904-7700
Our operating hours are:
Monday-Friday 7:30 AM – 5:00 PM
Saturday 7:30 AM – 2:00 PM
Meet our owner and staff:
Michael
Jeff
Jon
Kevin
Johnny
Joe
See what our customers have to say about us.
Find out more about our warranty.
Find out our guiding principles.
Get coupons and internet-only specials!
Make an appointment online.
Our business profile at the Murfreesboro Post.
{Comments Off}Our Customers Rave
Our service and reliability means our customers love to rave about us! Here are some examples of what the customers are saying:
“Thank you so much for the two free oil change coupons! They went over very well at our silent auction! You should have some new customers coming your way! Plus me! 
Thank you again for everything you have done for me! It is very appreciated!”
~Amanda S.
“Just a short note to say thanks a million for the quality of work I’ve received thus far and thank you for being so kind and professional. This day and time it is hard to find affordable auto care. May God bless you all richly.”
~Miles C.
“Thanks for taking care of us! You do great work at Master Tech! Have a great day, you deserve it!”
~Tony & Martha H.
“Thank you so much for your generous donation to our silent auction at our annual Harvest Festival at Lascassas Baptist Church. Your donation of two oil changes helped us raise over $2,000 for our youth program. Thanks again and God bless!”
~Amy D.
“Jeff and Johnny are great. Very friendly and helpful!”
~William P.
“It’s great to have mechanics who are honest as well as knowledgable and competent!”
~Cynthia D.
“The service at this store is excellent. The manager is extremely kind and helpful.”
~Elizabeth R.
“Master Tech Owners: I would like to let you know how much I have appreciated the woderful person you have at your Murfreesboro store. Mr. Jeff Ford has been a pleasure to deal with on more than one occasion. The last visit I made to this business I observed him once again with the same great attitude to every person in the store (even children, that he gave candy to.)”
~Ann-Marie B.
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