Bank Customer Comments
Gentlemen,
I wanted to express my sincere gratitude for the great care that you show to all of us here at the bank, but especially for the exceptional service you provided to me on Friday! You really “over delivered” on Friday and I wanted you to know how much I/we appreciate you all! From flat tires, bad starters, leaky radiators and oil changes, you take care of it all!
Our husbands and boyfriends also “thank you” because they either don’t have the knowledge or aren’t ever around to be able to come to our rescue. Thank you ALL for coming to our rescue, taking care of our cars and taking the “worry” out of taking care of these vehicles.
We will continue to refer all of our friends and family to you! Great job!
Elizabeth and all the bank ladies at Regions
{Comments Off}Out Of Town Customer Comments
Date: April 15, 2010
To: Michael Searcy
On Thursday, April 1, 2010 around 4:00 P.M., my husband and I were visiting your area. Our car’s brakes began to smoke and smell. We stopped at the State Farm office parking lot just down from your business, checked out the situation and asked the clerk for a local mechanic. She Googled the information and called your number. Jeff gave her directions and she sent us to Master Tech Automotive.
When we arrived and explained the situation, Jeff informed us there were many other customers ahead of us and that he may not be able to assist us. My husband asked for a reference and explained that we were from out of state, Wisconsin. Jeff then asked us to have a seat and he would be with us as soon as he could. Within fifteen minutes Johnny had taken our Jeep Liberty into an available stall and had determined the problem. Jeff thoroughly explained the problem and the need to order parts. Jeff then went on to look up motels in the area, explain which one was near a mall and restaurants and called so we could make a reservation for the night. He then arranged for a cab to pick us up.
On Friday, April 2, we received a call that Johnny would be picking us up. He arrived about noon with our vehicle completely repaired. On the drive back to the shop, he explained what he had done and other possible repairs that could be expected in the future. He was polite and very thorough.
Jeff presented us with the cost of the repairs. There were no surprises, Jeff had explained the work the day before and the bill was as he had stated.
What could have been a very stressful time on vacation turned into an opportunity to meet extremely nice, friendly and helpful people. Just thought you should know.
With much appreciation for great people and a job well done,
Louise C.
St. Germain, Wisconsin
{Comments Off}About Us
Master Tech Automotive is your local family owned auto repair shop that has been caring for you and your car since 1996.
Find us at:
1804 Memorial Blvd
Murfreesboro, TN 37129
Give us a call:
615-904-7700
Our operating hours are:
Monday-Friday 7:30 AM – 5:00 PM
Saturday 7:30 AM – 2:00 PM
Meet our owner and staff:
Michael
Jeff
Jon
Kevin
Johnny
Joe
