Why Being An Independent Auto Repair Shop Is Important
Master Tech Automotive is your neighborhood independent auto repair shop. Because we have no franchise to answer to, we can do things our way- and our way benefits you as well as us! Have you ever been to a big box store with a problem and asked to see a manger? Depending on what time you were in the store, you may have gotten to speak to the store’s general manager, or you may have had to speak to an assistant manager. Have you ever spoken to the “manager” who was unable to help you, and they told you to come back in when the REAL manager was in? Yeah, me too. And it’s so frustrating.
You don’t run into that at Master Tech Automotive. Manager Jeff Ford is a workaholic and he’s constantly at the shop. And he’s the REAL manager, he has been given the ability to make things right, if something happens to go wrong. No need to come back in later then the “real” manager is there. And, if Jeff’s not there, you can rest assured that your problem will get back to him and he’ll be in touch.
Since we’re an independent shop and have nobody to lean on if we have a bad month, it means we try harder. You get the kind of service that says we care about you, because we really do care. We’re not committed to buy any certain brand of parts- we search for the parts that have the best quality and the best price. We’re not going to stick you with cheap, crappy parts. And we’re not going to sell you on the most expensive parts available when a less expensive brand will do.
You might think because we are independent, if you end up in Nowheresville, Michigan, that our warranty will not stand. Not so! Our warranty is good anywhere- what happens is, if you’re not near Master Tech Automotive in Murfreesboro, Tennessee, if something goes wrong, give us a call! We’ll get ahold of a shop there that fits our standards, and we’ll get you into them and get you taken care of.
The fact is, because we are an independent store, we have higher standards. When you deal with a corporation, they only want to make their investors happy. And what makes their investors happy is more money. While we like money, we have higher standards than that- we answer to our values, and God’s values. Come on in today and see for yourself how an independent shop will exceed your expectations.
